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COMMUNICATION EFFECTIVENESS SERIES - incorporating DiSC (Three Two-Hour Sessions)

INTRODUCTION:
Communication is a fundamental skill. Most of us can do it well enough to get by, but we could all probably use some improvement. Unfortunately, communication is often regarded as such a basic skill that we take it for granted. We rarely take time to sharpen our abilities. This course contains a series of two-hour sessions to do just that. The first session applies this new knowledge to the area of conflict, and it helps participants discover simple ways to communicate more effectively. The final session helps participants use this new information to avoid misunderstandings and build stronger relationships.

OBJECTIVES:
This program is designed to help participants:
  • Understand the implications of their DiSC style on communication
  • Build empathy for the conflict styles of their co-workers
  • Learn how to handle conflict more effectively and appropriately
  • Recognise when they are communicating inappropriately or ineffectively
  • Gain appreciation for how others read their behaviours
  • Use feedback from their co-workers to enhance their communication skills

Before we can build and deliver the right program, we will need to get a clear picture of exactly what problem/s you are trying to solve. Please contact us to schedule a time when we can ask some fundamental questions to assess your team development needs and create a program that will support you to excel.

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